Because each piece is custom-made, we cannot guarantee modifications or cancellations once production begins. Contact us as soon as possible via our Contact Form if you need assistance.
Please note: if you purchased an item with a preview available before payment, production begins immediately. For this reason, we cannot stop, modify, or cancel your order once it's placed.
If your order is still "unfulfilled" but you have already approved the design, or if you have purchased an item with a preview available before payment, we cannot guarantee modifications (this includes adding or removing products, changing color or length, updating designs or names, updating shipping address).
Feb 3, 2026